The team needed something that was professional but very focused on the user experience. We came up with 4 different personas on the users of the site, then moved to the empathy maps & user journeys all focusing on great UX.
brief
what have we done?
User Experience
Web Design
Web Development
Responsive
Multi Lingual
The End result was a portal that was not only beautiful to look at but extremely easy to use.
Below you can see some of the journey maps and processes we have put in place before we moved into the design phase.